Terms of Service

01 Agreement to These Terms

These Terms of Service ("Terms") form an agreement between you ("you", "the client") and Searcora Digital Ltd ("Searcora", "we", "us", "our"). They apply when you browse our website, submit an enquiry, request a quote or audit, accept a proposal, or use our services.

By using our website or engaging our services, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please do not use our website or services.

Where we agree a separate written proposal, quote, statement of work, or service agreement with you, that document and these Terms should be read together. If there is a direct conflict, the signed or written-agreed proposal for that specific project will take priority for that project.

02 Who We Are

Searcora Digital Ltd is an SEO and digital marketing company providing Local SEO, Google Business Profile optimization, SEO audits, keyword research, competitor analysis, on-page SEO, technical SEO, citation building, review strategy, content planning, reporting, and related digital marketing services. Services are provided remotely to clients worldwide.

03 Definitions

• "Services" — the SEO and digital marketing work we agree to provide.
• "Deliverables" — audits, reports, strategies, content, recommendations, and other materials we produce for you.
• "Proposal" — a quote, proposal, statement of work, or plan describing the scope, price, and timeline of a project.
• "Client Materials" — information, access, content, logins, or data you provide to us.
• "Third-Party Platforms" — external tools and services used to deliver the Services (for example search engines, analytics, hosting, and payment providers).

04 Our Services

We provide the Services described in your agreed Proposal. The specific tasks, scope, frequency, and deliverables depend on the package or project you select and the information you provide.

We may use our professional judgment to recommend strategies, prioritize work, and adjust our approach based on data, search engine behaviour, competition, and your goals. Recommendations are advisory; you decide whether to implement them, unless implementation is included in the agreed scope.

05 Restricted Jurisdictions

Searcora Digital Ltd provides services exclusively to clients located in the United Kingdom and the United States. We do not offer, sell, or provide any services to individuals, businesses, or entities located in, ordinarily resident in, or operating from the following countries and regions: Afghanistan, Belarus, Burundi, Central African Republic, Chad, Congo Republic, Crimea, Cuba, Democratic Republic of the Congo, Donetsk Peoples Republic, Eritrea, Iraq, Iran, Libya, Lugansk Peoples Republic, Myanmar, North Korea, Somalia, South Sudan, Sudan, Syria, Russia, the Zaporizhzhia, Kherson, Luhansk and Donetsk oblasts in Ukraine, Venezuela, and Yemen.

This restriction also applies to indirect connections, including but not limited to providing services that connect customers or users to entities operating in the above jurisdictions. By engaging our services, you confirm that you are not located in, ordinarily resident in, or acting on behalf of any entity in these restricted regions.

We reserve the right to refuse, suspend, or terminate services to any client found to be in violation of this clause.

06 Quotes, Proposals & Scope of Work

Quotes and proposals are based on the information available at the time and the scope discussed. If the scope changes — for example additional pages, locations, services, or work not originally agreed — we may provide a revised quote before continuing.

Work outside the agreed scope ("out-of-scope work") is not included in the original price and may be charged separately or scheduled as a new project. Quotes are valid for the period stated in the proposal or, if not stated, for a reasonable period.

07 Client Responsibilities

To allow us to deliver the Services effectively, you agree to:

• Provide accurate, complete, and timely information
• Provide the access, content, or materials we reasonably need
• Respond to requests, questions, and approvals within a reasonable time
• Ensure you have the right to share any access, data, content, or materials you give us
• Maintain your own website backups, account security, and hosting
• Comply with the policies of search engines and third-party platforms
• Not ask us to perform work that is unlawful, deceptive, or against platform guidelines

08 Access & Account Permissions

Where a project requires access to your website, Google Business Profile, analytics, Search Console, CMS, hosting, or other accounts, you are responsible for granting and removing that access.

• Where possible, share access using user permissions rather than passwords.
• Remove or revoke access when a project ends if you no longer want us to access your accounts.
• We use access only for the agreed Services and handle it carefully, as described in our Privacy Policy.

09 Fees, Payment & Invoicing

Fees are set out in your agreed Proposal. Pricing may depend on competition, location, business goals, and the amount of work required. Prices are stated in [Insert currency, e.g. USD / GBP] unless otherwise agreed.

• One-time projects (such as audits) are typically payable as agreed before or upon delivery.
• Monthly or ongoing services are typically billed in advance for each period, unless otherwise agreed.
• Invoices are due within the period stated on the invoice or proposal.

Payments may be processed through third-party payment providers such as Wise, Payoneer, bank transfer, or other platforms we use. Any fees, charges, or currency conversion costs applied by those providers or by your bank are your responsibility. Unless stated otherwise, prices do not include any taxes that may apply.

10 Late or Failed Payments

If payment is not received by the due date, we may pause or suspend ongoing work, withhold deliverables or reports, and resume once payment is received. We may also decline to start new work until outstanding invoices are settled.

Repeated or extended non-payment may be treated as a breach of these Terms and may lead to termination of the engagement. You remain responsible for amounts due for work already performed.

11 Refunds & Cancellations

Because SEO and digital marketing work involves time, research, and resources that are committed once a project begins, fees for work already performed are generally non-refundable.

• For ongoing monthly services, you may cancel future months with reasonable notice as set out in your Proposal; this stops future billing but does not refund work already completed in the current period.
• For one-time projects, refunds are not provided once work has started, except where required by law.
• Specific refund or cancellation terms in your agreed Proposal will apply to that project.

The exact notice period and cancellation terms are set out in your Proposal: [Insert notice period / cancellation terms if applicable].

12 No Guarantee of Rankings or Results

SEO and local search visibility depend on many factors outside our control, including search engine algorithms and updates, competitor activity, your website quality and history, reviews, market conditions, and changes you or third parties make to your website or accounts.

We do not use spam tactics or methods that violate search engine guidelines. We are not responsible for ranking or traffic changes caused by search engine updates, third-party actions, or changes made outside our agreed scope.

13 Third-Party Tools & Platforms

Delivering the Services often relies on third-party platforms such as search engines, Google Business Profile, analytics, SEO tools, hosting, CMS, communication tools, and payment providers. These platforms are controlled by their own providers and governed by their own terms and policies.

We are not responsible for the availability, performance, pricing, policy changes, suspensions, or actions of third-party platforms. If a platform changes its rules, features, or pricing, this may affect the Services, and we may need to adjust our approach accordingly.

14 Timelines & Communication

We aim to deliver work within the timelines set out in your Proposal or as reasonably communicated. Timelines are estimates and may be affected by scope, complexity, client response times, access issues, or factors outside our control.

Our main communication channels are email and WhatsApp. We aim to respond within a reasonable time during normal working periods. Major changes, approvals, and instructions should be confirmed in writing (email or WhatsApp) so there is a clear record.

15 Intellectual Property

Once we have received full payment for the relevant work, deliverables we create specifically for you (such as reports, content, and recommendations prepared for your project) are yours to use for your business.

We retain ownership of our own underlying methods, templates, processes, know-how, internal tools, and general knowledge, which we may continue to use and reuse. Any third-party tools, software, fonts, images, or content remain subject to their own licences.

You confirm that any materials you provide to us (such as logos, content, images, or brand assets) are owned by you or properly licensed, and that we may use them to deliver the Services.

16 Confidentiality

Each party may receive confidential information from the other. Both parties agree to keep such information confidential and to use it only for the purpose of the engagement, except where disclosure is required by law or to trusted service providers who help deliver the Services.

We may, unless you ask us not to in writing, refer to you as a client and describe the type of work performed for portfolio, case study, or marketing purposes, without disclosing confidential details.

17 Data Protection & Privacy

We handle personal information in line with our Privacy Policy, which forms part of these Terms. By using our website or services, you also acknowledge our Privacy Policy.

Where we process personal data on your behalf as part of the Services, both parties agree to comply with applicable data protection laws. You are responsible for ensuring you have the right to share any personal data you provide to us.

18 Acceptable Use

When using our website or services, you agree not to:

• Use them for any unlawful, fraudulent, or harmful purpose
• Attempt to gain unauthorized access to our systems or data
• Introduce malware, spam, or disruptive code
• Copy, resell, or misrepresent our work or materials without permission
• Request work that breaches search engine guidelines or third-party platform rules

We may suspend or end access or services if these rules are breached.

19 Limitation of Liability

To the maximum extent permitted by law, Searcora Digital Ltd is not liable for indirect, incidental, special, or consequential losses, including loss of profit, revenue, rankings, traffic, leads, data, or business opportunity, arising from the use of our website or services.

To the maximum extent permitted by law, our total liability for any claim connected to the Services is limited to the amount you paid to us for the specific Services giving rise to the claim in the [Insert period, e.g. 3 months] before the claim arose.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

20 Disclaimers & Warranties

We provide the Services with reasonable skill and care, using recognized, good-practice methods. Other than this, and to the extent permitted by law, the website and services are provided "as is" without further warranties of any kind, whether express or implied, including any implied guarantees about specific results or fitness for a particular purpose.

We do not warrant that the website will always be available, uninterrupted, or error-free, or that search engines or third-party platforms will behave in any particular way.

21 Indemnification

You agree to indemnify and hold Searcora Digital Ltd harmless from claims, losses, or costs arising from your breach of these Terms, your misuse of the Services, content or materials you provide, or your breach of any third-party rights or applicable laws, to the extent permitted by law.

22 Term & Termination

These Terms apply while you use our website or services. Either party may end an ongoing engagement with reasonable written notice, as set out in your Proposal.

• We may suspend or end the Services if you breach these Terms, fail to pay, or request unlawful or against-policy work.
• On termination, you remain responsible for paying for work performed up to the termination date.
• We will, where reasonable, provide completed deliverables for which payment has been received.

Sections that by their nature should survive termination (such as payment, intellectual property, confidentiality, and liability) will continue to apply.

23 Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including but not limited to internet or platform outages, third-party service failures, power or hardware failures, cyber incidents, natural events, illness, or government actions.

24 Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, tools, legal requirements, or business practices. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our website or services after changes are posted means you accept the updated Terms.

25 Governing Law

These Terms are governed by the laws of [Insert governing jurisdiction, e.g. England and Wales], and any disputes will be subject to the courts of that jurisdiction, unless a different jurisdiction is required by applicable law. Nothing in these Terms affects any statutory rights you may have that cannot be waived.

26 General Terms

• Entire agreement: these Terms, together with your agreed Proposal and our Privacy Policy, make up the entire agreement between us.
• Severability: if any part of these Terms is found to be invalid or unenforceable, the rest will continue to apply.
• No waiver: if we do not enforce a right or term immediately, that does not mean we give up that right.
• Assignment: you may not transfer your rights or obligations under these Terms without our consent. We may transfer ours as part of a business sale, merger, or restructure.
• Independent contractor: we provide the Services as an independent contractor, not as your employee, partner, or agent.

27 Contact Us

If you have questions about these Terms, contact us: